Privacy Policy
Thank you for choosing to shop with FOXX Development Inc. ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website www.foxxusa.com, or purchase from us.
1. How We Collect Information:
We may collect data from you in various ways, including certain personal information. You may provide some of this data directly when you enter on our site, whether via computer, mobile phone, or other device or that you provide to use through a site in any other way. We may also receive and store information by automatically collecting data about your use and experiences with our products. The data we collect depends on the context of your interactions with us and the choices you make, including your privacy settings and the products and features you use. We may also obtain data about you from our affiliates, subsidiaries, and other third parties.
2. Information That You Provide
In using our website, you may choose to voluntarily provide us with information about yourself in various ways. Information that you provide, including personal information, may be collected at any point on our site. For example, you may voluntarily provide information to us when you:
1.Purchase, order, return, exchange, or request information about our products or the site;
2.Create an account;
3.Contact our customer service;
4.Participate in interactive features on the site;
5.Connect, discuss, tag, tweet, post, pin, or otherwise mention us or the site through a social media platform
6.Sign up for emails, mobile messages or social media notifications;
7.Enter a contest or sweepstakes;
8.Participate in a survey or research group;
9.Provide a review, an image, an opinion, or similar content; and
10.Make comments, suggestions or provide other input on our site.
We may choose to collect the information that you provide when you engage in these or other similar activities, which we may then use according to this Privacy Policy.
YOU ARE SOLELY RESPONSIBLE FOR THE CONTENT AND ACCURACY OF ANY AND ALL INFORMATION YOU PROVIDE ON THIS SITE. BY VOLUNTARILY PROVIDING SUCH INFORMATION, YOU AGREE TO PERMIT US TO ACCESS, USE OR REUSE SUCH PROVIDED CONTENT IN ACCORDANCE WITH THIS POLICY.
3. Information We Collect
We collect the following types of information:
Personal Information: Name, email, shipping and billing address, phone number, and payment information.
Device Information: IP address, browser type, device type, referring pages, and time zone.
Order Information: Items ordered, shipping method, and order history. Cookies & Tracking Data: To improve website performance and personalize your shopping experience.
A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you may not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some functions of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our site may use cookies.
4. How We Use Your Information
We may use your information for various business and compliance purposes including to:
Authenticate your identity
Prevent fraud and ensure website security Associate your data with a unique identifier,
Fulfill and manage your purchases, orders, payments, returns, or exchanges, and provide customer service.
Manage customer service,
Communicate with you (e.g., order updates, promotions).
Improve our products, services, and website. Send you information including promotional material, coupons, mobile coupons, newsletters and marketing communications, receipt messages, emails mobile messages, and other electronic forms of communication,
Process and respond to requests for products, information or services,
Administer contests, sweepstakes and promotions,
Conduct research and analysis,
Create aggregate reports that do not identify you personally,
Customize or tailor your experience on our site,
Combine the various pieces of information that we have about you,
Market our products;
Improve our internal operations (including troubleshooting, testing and analyzing usage),
Count unique users/browsers, visits and page views;
Monitor traffic and conversion patterns through our various product and service offerings on the site,
Determine whether messages were opened, links were clicked or notifications/offers were acted upon,
Other uses consistent with our legitimate business purposes,
5. Sharing Your Information
We do not sell your data. We may share it with third parties as follows:
In order to provide services to us such as logistics and payment processors (e.g., FedEx, Stripe).
IT support and analytics services (e.g., Google Analytics)
To help us market our products (for example, special offers), conduct marketing research, advertising and analysis;
To receive data analysis and strategy services from such third parties;
With your consent to disclosure;
With our parent entity, subsidiaries, divisions, and affiliates; and
To enforce or apply our agreements or protect our rights or the rights of others.
In addition, there may be other special situations in which we may disclose personal information in order to comply with a legal obligation such as with subpoenas, court orders, or other valid legal process or law enforcement measures; upon request from governmental authorities conducting an investigation; or to verify or enforce compliance with the policies governing the site and applicable laws; to protect the legal rights, interests, or safety of the site, its users or others; to prevent or protect against fraud or illegality; or when your actions violate our terms. Such disclosures may be carried out without notice to you.
We also may transfer personal information as an asset in connection with a proposed or actual merger, sale or similar related transfer involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Know what categories of personal information we collect and the purposes of use.
Opt out of the sale or sharing of personal information.
Request that we do not collect or retain certain data.
Appeal if we decline to take action on a request that you make regarding the foregoing privacy rights,
To exercise your rights, please contact: services@foxxusa.com. California residents may also access their rights under the California Consumer Privacy Act (CCPA).
7. Data Retention
We retain order information for our records unless you request its deletion, in accordance with applicable law.
8. Security
The security of your personal data is very important to us. We implement secure technology and practices to protect your data. Payment information is processed via secure third-party gateways; we do not store full credit card numbers. Please remember, however, that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use the most current commercially available means to protect your personal data, We cannot guarantee its absolute security.
9. Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
10. Notice for California Residents (CCPA Compliance)
Under the CCPA, California residents have the right to:
Know what personal information is collected and why;
Access and delete their personal information;
Opt out of the sale of their personal data (we do not sell your data);
Not be discriminated against for exercising any of these rights.
To submit a CCPA request, contact us at: services@foxxusa.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised "Effective Date."